ADC Commits to Redefining Customer Excellence

Amsterdam Data Collective continues to grow and expands its product and service offering for Retail clients and Marketers. Our new colleague Hans van Avendonk joins us as Senior Manager, with a special focus on data science for marketing and customer experience. Let’s meet him. First, can you tell me a little bit about yourself? Since […]

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Analytics
Retail Sector

Marginalized Groups and Data-Driven AI: a Human-Centric Approach

Why are marginalized groups disproportionately affected by the negative aspects of Artificial Intelligence (AI)? And (how) can we move towards the other side of the medallion: benefiting vulnerable groups in society – vulnerable or marginalized meaning perceived and made vulnerable by institutionalized discrimination and through the outdated misconception of the survival of the fittest- through […]

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Artificial Intelligence
Research

How to Make Credit Risk Model Monitoring Cheaper and Faster

Credit has been fueling economic growth and activity across the globe since early 19th century (sources: Federal Reserve, Visual Capitalis). And the importance of credit has not changed in the last decade (source: EBA). At the same time, however, the scrutiny over the risk management of these models within financial institutions and external regulators has […]

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Credit risk modelling
Risk Management

Why Hotels Could Charge Higher Prices

Higher prices, the same service, and no drop in the number of stays – which hotelier would not sign up? Surprisingly, this is within reach for many hotels. Research by SmartHOTEL and Amsterdam Data Collective shows that most hotels in the Netherlands do not charge the prices that guests are willing to pay.* Mostly, this […]

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How to Start with AI: Identifying Your Sustainable Data Advantage

Main Takeaways: Artificial intelligence (AI) solutions are tools that use historical information to make predictions about the future. But not all predictions are valuable to everyone. Unlocking the value contained in your data starts with the identification of your organisation’s sustainable data advantage and selecting those use cases that best fit your organisation’s overall strategy […]

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Artificial Intelligence
Data
Datascience
Solutions Datascience

Behavioural Modelling in Finance During Unusual Times – Roundtable

The insight of Frans Boshuizen, sector lead Financial Services at Amsterdam Data Collective (ADC), on behavioural modelling was the base for the ADC roundtable on October 22, 2020. Experts from ABN AMRO Bank, ING, KNAB, NN Bank, Rabobank, NIBC, Triodos, Vivat and de Volksbank attended the roundtable, which was held online for the first time […]

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Behavioural Modelling
Financial Services

How to Transition from CRM to Data-Driven Relationship Management

Rik van der Woerdt (Co-Founder of Amsterdam Data Collective) attended the virtual launch of ‘Protocol to Manage Relationships Today’. Van der Woerdt: “I wrote a piece in this book about relationship management in the age of big data and artificial intelligence. In it I advocate a new paradigm on Customer Relationship Management (CRM) systems. I call […]

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Data

How data science can be used to steer operational risk management

Short-cycle experimentation and innovation briefly working hand-in-hand as equal partners. Our recent operational risk management project with De Volksbank demonstrates just how powerful a tool this can be to quickly arrive at new insights. Operational risk management (ORM) De Volksbank must report annually on its most significant operational risks. Such an estimate is made up […]

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Natural Language Processing
Risk Management

Don’t jump to conclusions, please

This article is also available in Dutch ‘12% corona patients experience heart problems’, reported the NOS liveblog last week. The finding was deeply worrying, especially in light of the rising number of infections. But it turns out that the figure concerned patients admitted to hospital, 30% of whom already had a history of heart problems. […]

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Dataanalytics
News
Research

ADC and Project Cece built an AI plug-in that checks if a brand is sustainable

Amsterdam Data Collective has started a project to make it easier to check the sustainability of a brand while you are shopping online. A simple plug-in (we call it the Goodbase AI plug-in) that you install in your Chrome browser will give the option to easily check on every website you visit if a brand […]

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