Insights

Data Quality Frameworks Getting the requirements right for the data set used to train AI systems is a hot topic. It’s a complex issue that Data Quality Frameworks can help to resolve. Effective Data Quality Frameworks (DQFs) today monitor a range of data quality dimensions including completeness, accuracy, validity, timeliness, accessibility and consistency. But not […]

Higher prices, the same service, and no drop in the number of stays – which hotelier would not sign up? Surprisingly, this is within reach for many hotels. Research by SmartHOTEL and Amsterdam Data Collective shows that most hotels in the Netherlands do not charge the prices that guests are willing to pay.* Mostly, this […]

Main Takeaways: Artificial intelligence (AI) solutions are tools that use historical information to make predictions about the future. But not all predictions are valuable to everyone. Unlocking the value contained in your data starts with the identification of your organisation’s sustainable data advantage and selecting those use cases that best fit your organisation’s overall strategy […]

The insight of Frans Boshuizen, sector lead Financial Services at Amsterdam Data Collective (ADC), on behavioural modelling was the base for the ADC roundtable on October 22, 2020. Experts from ABN AMRO Bank, ING, KNAB, NN Bank, Rabobank, NIBC, Triodos, Vivat and de Volksbank attended the roundtable, which was held online for the first time […]

Last week I attended the virtual launch of ‘Protocol to Manage Relationships Today’. I wrote a piece in this book about relationship management in the age of big data and artificial intelligence. In it I advocate a new paradigm on Customer Relationship Management (CRM) systems. I call it data-driven relationship management. Put simply: basing your efforts […]

Short-cycle experimentation and innovation briefly working hand-in-hand as equal partners. Our recent operational risk management project with De Volksbank demonstrates just how powerful a tool this can be to quickly arrive at new insights. Operational risk management (ORM) De Volksbank must report annually on its most significant operational risks. Such an estimate is made up […]

This article is also available in Dutch ‘12% corona patients experience heart problems’, reported the NOS liveblog last week. The finding was deeply worrying, especially in light of the rising number of infections. But it turns out that the figure concerned patients admitted to hospital, 30% of whom already had a history of heart problems. […]

Amsterdam Data Collective has started a project to make it easier to check the sustainability of a brand while you are shopping online. A simple plug-in (we call it the Goodbase AI plug-in) that you install in your Chrome browser will give the option to easily check on every website you visit if a brand […]

Banks are currently busy with helping their clients in implementing all kind of measures to ease the pain of the current crisis. Also, our government provides subsidy and/or guarantees on bank loans to companies who are affected by the lockdown. To cut things short, all the departments within the banks are pretty much occupied with […]

In a world where customer demand is changing rapidly and customer loyalty is becoming volatile, it is crucial for companies to identify their best customers, understand the needs of these costumers and adjust their strategy based on these customer insights. In other words, Customer Analytics is the way forward! Customer Analytics is about understanding your […]